How can we help?

1. Tap “Book a lesson” (top right on every page).

   Book a lessonTap here

2. Choose the package, then where we pick up and drop off.
3. Tap a day, then a start time.
4. Sign in or create your account when asked, and choose the student.
5. Review and pay online, or choose “Pay in person”.

   Pay in personTap here

Tip: Your choices are saved on this device, so a sign-in or a detour never loses them.

1. Tap “Sign in” and type your email. You don’t need to book a lesson first.

   Sign inTap here

2. Type the 6-digit code we email you (check Spam if it isn’t there in a minute). No password: the same code creates your account.
3. Choose “I’m a parent or guardian” and add your mobile, then the student’s name and date of birth.

   I’m a parent or guardianTap here

4. If you have the permit, copy its details as printed. Otherwise choose “Not yet”: it’s needed before the first lesson, not to book.

   Not yetTap here

5. Accept the Customer Agreement and finish. About two minutes.

1. Create an account the usual way (above).
2. In the setup, tick “Took lessons with Stallion before”.

   Took lessons with Stallion beforeTap here

3. Choose how many lessons you already took and the package you had, and add a receipt or lesson record if you have one.
4. We check our records and add those lessons to your account, then you book the rest as usual.

1. No password needed: tap “Sign in”, type your email and use the 6-digit code we send.

   Sign inTap here

2. Signed up with Google before? Type that Gmail address and use the code, or tap “Sign in with password or Google”.

   Sign in with password or GoogleTap here

3. Got a new email address? Sign in with the old one, then change it in Settings → Profile: we send a code to the new address. Can’t open the old one any more? Call or text 916-699-1116 and we fix it the same day.

1. Yes: create the account and add your teen now (from age 14); choose “Not yet” for the permit.

   Not yetTap here

2. Before lessons: your teen finishes driver education (30 hours, online is fine) and passes the DMV permit test (from 15½).
3. With the permit in hand, add its number on the student page and book the first lesson.

1. The teen’s parent or legal guardian creates the account (about 2 minutes) and accepts the agreement.
2. Then they add you on the student page: “+ Add another parent or guardian”. You can book and pay from your own login.

   + Add another parent or guardianTap here

3. Want to pay for lessons as a present instead? Buy a gift: the family books when it suits them.

1. Open “Students & documents” in your menu.

   Students & documentsTap here

2. Tap the student, then edit the details exactly as printed on the permit.
3. Tap Save. “Ready to book” appears once the basics are in; “Details complete” once everything is.

   Ready to book→Details completeTap here

Tip: To book you only need the basics: the student page shows “Ready to book” once they are in, and the signed agreement. Everything marked “(before the first lesson)” can wait until then; we remind you before the lesson.

1. Open “Students & documents”, then the student.

   Students & documentsTap here

2. Under Documents, choose the document type and pick the photo or PDF (on a phone this can open the camera).
3. Tap Upload. It shows “In review” until the office checks it.

   In reviewTap here

Tip: A clear photo of the front of the permit, all four corners visible. Photos are private: only the office and your instructor see them.

1. You choose when you book: Online (card, Apple Pay or Google Pay, paid now) or In person (cash, check, card or tap, Zelle, Venmo or Cash App, paid to your instructor at the lesson, before driving).
2. Cash, check and Zelle pay the lower cash price; card, tap, Venmo and Cash App pay the listed price (those charge the school a fee).
3. Zelle, Venmo or Cash App can also be paid when you book: choose “Now by Zelle / Venmo / Cash App”, send the amount shown, then tap the button. A screenshot of the payment helps us find it: it’s optional, and you can add it later on your Payments page. Zelle, Venmo and Cash App payments must be made before the lesson starts or at the lesson, before driving.

   Now by Zelle / Venmo / Cash AppTap here

4. The 6-hour training can be paid as the whole package (best price) or lesson by lesson.

Tip: Some pay-in-person bookings are a request: we hold the time and confirm before the lesson. You see the status on Home.

1. Yes, any time before or at the lesson: open “Payments & receipts” and tap “Pay online now”.

   Payments & receipts→Pay online nowTap here

2. At the lesson your instructor can also show a QR code: scan it with your phone camera and pay by card, Apple Pay or Google Pay.
3. The lesson then shows as paid for your instructor and you get the receipt by email.

Tip: You are never charged twice: once a lesson is paid, your instructor sees it as paid. Payments aren’t refunded; if something was charged by mistake, send a payment question in Help & support and we look at it case by case.

1. A lesson happened and wasn’t paid yet (for example the card didn’t work that day).
2. Tap “Pay online now” next to it, or pay your instructor at the next lesson.

   Pay online nowTap here

3. It disappears as soon as it’s paid.

1. Open “Manage lessons” in your menu and pick the lesson.

   Manage lessonsTap here

2. Choose Reschedule, Change pickup / drop-off, or Cancel.
3. For a new time, tap one of the open times and confirm.

Tip: Free changes up to 48 hours before. 24 to 48 hours before: open the lesson and tap “Emergency exception”. Less than 24 hours: the lesson is used (restoring it costs $95 cash / $99 card). Sick or car trouble? Text 916-699-1116 right away so the instructor isn’t already on the way.

1. Instructor not there 10 minutes after the start time? Call or text 916-699-1116.
2. Bad weather, smoke or unsafe roads: we decide for safety and message you before the lesson. A lesson we cancel costs you nothing: it goes back to your account.
3. Running late yourself? Text 916-699-1116 so the instructor knows.
4. Something felt unsafe or wrong? Open Help & support → “A lesson, my instructor or the car”, or call. The owner reads every one.

   A lesson, my instructor or the carTap here

1. When booking, type the home or high-school address in Folsom, El Dorado Hills or Granite Bay. The town sets itself.
2. Drop-off is the same place unless you choose “Different drop-off” (in the same town).

   Different drop-offTap here

3. Rather start at our office? Choose the office meeting point, 705 Gold Lake Dr #210, Folsom (visits by confirmed appointment only).

1. Open “Students & documents” and tap “Invite to log in” on the student.

   Students & documents→Invite to log inTap here

2. Share the 6-character code with your teen.
3. Your teen taps Sign in on this website, creates a login, chooses “I’m a teen with an invite code” and enters the code.

   I’m a teen with an invite codeTap here

Tip: Your teen sees lessons and notes and can ask for changes; you approve them.

1. On your Home page, find “Practice at home”.

   Practice at homeTap here

2. Pick the date and length, tick “At night” after sunset, and tap “Log this drive”.

   At night→Log this driveTap here

3. The bars count toward 50 hours and 10 night hours.

1. On the time step, tap “None of these times work? Join the waitlist” under the open times, then choose the day and part of the day.

   None of these times work? Join the waitlistTap here

2. When a time opens that day, we hold it for you and send you a message by email and in your dashboard. Book it from the link before the hold ends.
3. Your waitlist days are on Home: tap Leave if you no longer need one.

1. Every payment, online or at the lesson, has a receipt under “Payments & receipts”. Tap “View / print” to open it, print it or save it as a PDF, or “Email me a copy”.

   Payments & receipts→View / print→Email me a copyTap here

2. Receipts also arrive by email right after you pay.
3. Lesson credits (after a cancellation in time) are listed there with their checkout code.
4. The training record appears on Home once all 6 hours are done and the office issues it.

1. At the end of the last lesson your instructor fills in the DMV training certificate (DL 400D) and hands you the original. Keep it safe: the DMV accepts only the original at the road test, never a copy. Your account also has our printable training record.
2. Your teen keeps practicing with you and books the DMV road test at dmv.ca.gov (age 16 and permit held 6 months).
3. Want an instructor with you on test day? Request test-day support once the DMV appointment is set.

1. Open the gift link from the email or text: the gift is filled in for you.
2. Pick the pickup place and a time, then create your account when asked.
3. Lost the link? Book as usual and type the gift code under “Have a lesson credit or gift code?”.

   Have a lesson credit or gift code?Tap here

1. One 90-minute lesson right before your DMV drive test, on the appointment day, booked by request.
2. Make the DMV appointment first, then request test-day support for that date: the office confirms readiness, the timing and an instructor.
3. You take the test in our dual-control car right after the lesson; the car comes with the lesson, not on its own.

1. Cancel in time (see the lesson): the lesson goes back to your account as a credit (or to your package).
2. Late or no-show: the lesson counts as used; you can ask to restore it for a fee.
3. If we cancel, or you were charged by mistake, we refund to the card you paid with and you get an email.

1. Open “Students & documents”, tap the student, then “+ Add another parent or guardian”.

   Students & documents→+ Add another parent or guardianTap here

2. Enter their name and email. They get an email to set a password.
3. You both see, book, move and pay for the same student: one record, so hours and packages stay together.

Tip: You can remove them there any time, and they can leave.

1. Add Stallion to your home screen: Settings → Phone app (iPhone: Safari’s Share button → Add to Home Screen).
2. Open Stallion from the new icon, go to Settings → Phone alerts and tap “Turn on alerts”, then Allow.

   Turn on alertsTap here

3. You’ll get a buzz when a lesson is booked or moved, when the instructor is on the way, and for new messages.

1. Open Settings → Calendar sync and tap “Turn on calendar sync”.

   Turn on calendar syncTap here

2. Pick iPhone, Google Calendar or Outlook.
3. Every lesson you book appears and updates on its own.

1. Open Messages in your menu.
2. Write your message; replies arrive there and by email.

Tip: For urgent same-day issues, call or text 916-699-1116.

1. Ask your parent for the 6-character code (Students & documents → Invite to log in).
2. Tap “Sign in”, create your login and choose “I’m a teen with an invite code”.

   Sign in→I’m a teen with an invite codeTap here

3. Enter the code. Done.

1. Yes: create your login and choose “I’m a teen signing up on my own”.

   I’m a teen signing up on my ownTap here

2. Type the name, email and phone of the adult who signs your permit papers. We email them a link to sign (about a minute, no account needed).
3. Once they sign, you can book. Not arrived? Ask them to check Spam, or resend it from your page.

1. Open “Home”.

   HomeTap here

2. The top card shows your next step and where you are on the road to your license.
3. Instructor notes appear after each lesson.

1. Open “Manage lessons” and pick the lesson.

   Manage lessonsTap here

2. Choose the new time or Cancel and send the request.
3. Your parent approves it. Changed your mind? Tap Withdraw on the request.

1. Your original instruction permit (a photo is not enough).
2. Glasses or contacts if your permit says so.
3. Closed-toe shoes (no flip-flops or slides).
4. Be ready 5 minutes early at the pickup place.

1. Tap “Sign in”, then “New here? Create an account”, and choose “I’m an adult learner”.

   Sign in→New here? Create an account→I’m an adult learnerTap here

2. Add your details as printed on your permit or license.
3. Book a private 90-minute lesson, or request test-day support for the day of your road test.

1. Book your DMV appointment first.
2. Request test-day support for that date: one 90-minute lesson on the test day.
3. The office confirms you are ready, the timing and an instructor before it is booked.

1. That’s fine for adults: in your details choose “Issued by: Another state or country”.

   Issued by: Another state or countryTap here

2. Type the number exactly as printed.
3. Bring the original to the lesson.

Tip: Students under 18 need a California permit.